Previous incidents

The issues with non-production subdomains improperly routing has been resolved.

Some customers in the European region are experiencing intermittent database connection issues.

The issues have been resolved.

Further investigation will follow.

We have identified the cause and have deployed a fix that resolve this issue and prevent it from happening in the future.

Diagnosis

In the event of an unstable network connection between Cloudflare's servers and Craft Cloud's origin servers, combined with a threshold of traffic – there was the possibility that responses could be cached in an incomplete (or empty) state.

The unstable connection is not a issue in itself – network fluctuations are inevitable and need to be accounted for.

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Europa Museum recovered.