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Previous incidents

Jul 18, 2025

Unexpected 504s in the European region

Degraded

Resolved Jul 18 at 04:31pm PDT

This was largely a continuation of https://status.craftcms.com/incident/620811?mp=true.

A combination of aggressive bot traffic (AI and normal) managed to make its way through our firewall and rate limiting logic in the EU region, affecting some shared infrastructure resources.

We’re working with Cloudflare to find the root cause of the issue and discover why it’s not happening in other regions, and are doing this while trying not to affect legitimate bot traffic.

In the meantime, we’ve im...

4 previous updates

Jul 16, 2025

Unexpected 504s in the European region

Downtime

Resolved Jul 16 at 03:42pm PDT

Around 6:15 AM PT, we started to receive reports of performance issues and timeouts for some sites in the EU region.

The issue was resolved around 6:30 AM PT.

The underlying issue was a flood of DDOS traffic that made it through our firewall and affected some infrastructure in that region.

We have increased the resources available in that region to help mitigate situations like this in the future.

We have adjusted our global firewall rules to help further mitigate future issues like this....

2 previous updates