Previous incidents

June 2025
Jun 26, 2025
1 incident

DNS & Gateway is down

Downtime

Resolved Jun 26 at 02:26pm PDT

DNS & Gateway recovered.

1 previous update

Jun 17, 2025
1 incident

Spoke & Chain is down

Downtime

Resolved Jun 17 at 06:40am PDT

Spoke & Chain recovered.

1 previous update

Jun 16, 2025
1 incident

Some sites are not responding

Degraded

Resolved Jun 17 at 10:53am PDT

The issue appears to be with routing on the Cloudflare side and only affected some Craft Cloud sites that use DNS A records pointing to our Cloudflare IP addresses instead of CNAME records pointing to edge.craft.cloud.

Will post more info as we continue investigating.

2 previous updates

Jun 13, 2025
1 incident

Deployments are broken for some projects

Degraded

Resolved Jun 13 at 11:21am PDT

v1.62.0 of the Cloud API introduced a regression where specific node and craft-cloud.yaml configurations would not get their artifacts published to the CDN during a build.

This is resolved in v1.62.3, which has been deployed to all regions.

In order to mitigate issues like this going forward, we are expanding our integration test coverage to cover...

2 previous updates

Jun 12, 2025
2 incidents

Craft Cloud is experiencing issues

Downtime

Resolved Jun 12 at 06:19pm PDT

Cloudflare has posted a post-mortem of the incident here: https://blog.cloudflare.com/cloudflare-service-outage-june-12-2025/

9 previous updates

Some services are down

Resolved Jun 12 at 11:15am PDT

Spoke & Chain went down.

Jun 09, 2025
1 incident

Europa Museum is down

Downtime

Resolved Jun 09 at 06:53pm PDT

Europa Museum recovered.

1 previous update

May 2025
May 19, 2025
2 incidents

Non-production domains not resolving properly

Degraded

Resolved May 19 at 01:50pm PDT

The issues with non-production subdomains improperly routing has been resolved.

3 previous updates

Intermittent database connection issues in European region

Resolved May 19 at 05:26am PDT

Some customers in the European region are experiencing intermittent database connection issues.

The issues have been resolved.

Further investigation will follow.

May 15, 2025
1 incident

Cached requests are empty or incomplete

Degraded

Resolved May 15 at 10:33am PDT

We have identified the cause and have deployed a fix that resolve this issue and prevent it from happening in the future.

Diagnosis

In the event of an unstable network connection between Cloudflare's servers and Craft Cloud's origin servers, combined with a threshold of traffic – there was the possibility that responses could be cached in an incomplete (or empty) state.

The unstable connection is not a issue in itself – network fluctuations are inevitable and need to be accounted for.

...

1 previous update

May 13, 2025
1 incident

Spoke & Chain and Europa Museum are down

Downtime

Resolved May 13 at 11:31am PDT

Europa Museum recovered.

3 previous updates

April 2025
Apr 30, 2025
2 incidents

api.craftcms.com and plugins.craftcms.com are down

Downtime

Resolved May 01 at 10:44am PDT

plugins.craftcms.com recovered.

5 previous updates

api.craftcms.com and console.craftcms.com are down

Downtime

Resolved Apr 30 at 04:49pm PDT

console.craftcms.com recovered.

39 previous updates

Apr 20, 2025
1 incident

api.craftcms.com, console.craftcms.com, and 1 other service are down

Downtime

Resolved Apr 20 at 06:28pm PDT

console.craftcms.com recovered.

4 previous updates

Apr 10, 2025
1 incident

Commands and backups are delayed

Degraded

Resolved Apr 11 at 01:43pm PDT

Commands and backups are restored in all regions. A full incident report will follow.

2 previous updates

Apr 09, 2025
1 incident

api.craftcms.com and plugins.craftcms.com are down

Downtime

Resolved Apr 09 at 10:00am PDT

api.craftcms.com recovered.

3 previous updates

Apr 08, 2025
1 incident

api.craftcms.com is down

Downtime

Resolved Apr 08 at 09:43am PDT

api.craftcms.com recovered.

1 previous update