Previous incidents
API is down
Resolved Jul 31, 2025 at 06:29pm UTC
API recovered.
1 previous update
Unexpected 504s in the European region
Resolved Jul 18, 2025 at 11:31pm UTC
This was largely a continuation of https://status.craftcms.com/incident/620811?mp=true.
A combination of aggressive bot traffic (AI and normal) managed to make its way through our firewall and rate limiting logic in the EU region, affecting some shared infrastructure resources.
We’re working with Cloudflare to find the root cause of the issue and discover why it’s not happening in other regions, and are doing this while trying not to affect legitimate bot traffic.
In the meantime, we’ve im...
4 previous updates
Unexpected 504s in the European region
Resolved Jul 16, 2025 at 10:42pm UTC
Around 6:15 AM PT, we started to receive reports of performance issues and timeouts for some sites in the EU region.
The issue was resolved around 6:30 AM PT.
The underlying issue was a flood of DDOS traffic that made it through our firewall and affected some infrastructure in that region.
We have increased the resources available in that region to help mitigate situations like this in the future.
We have adjusted our global firewall rules to help further mitigate future issues like this....
2 previous updates
Spoke & Chain and Europa Museum are down
Resolved Jul 11, 2025 at 05:00am UTC
Spoke & Chain and Europa Museum recovered.
2 previous updates
DNS & Gateway is down
Resolved Jun 26, 2025 at 09:26pm UTC
DNS & Gateway recovered.
1 previous update
Spoke & Chain is down
Resolved Jun 17, 2025 at 01:40pm UTC
Spoke & Chain recovered.
1 previous update
Some sites are not responding
Resolved Jun 17, 2025 at 05:53pm UTC
The issue appears to be with routing on the Cloudflare side and only affected some Craft Cloud sites that use DNS A records pointing to our Cloudflare IP addresses instead of CNAME records pointing to edge.craft.cloud.
Will post more info as we continue investigating.
2 previous updates
Deployments are broken for some projects
Resolved Jun 13, 2025 at 06:21pm UTC
v1.62.0 of the Cloud API introduced a regression where specific node and craft-cloud.yaml configurations would not get their artifacts published to the CDN during a build.
This is resolved in v1.62.3, which has been deployed to all regions.
In order to mitigate issues like this going forward, we are expanding our integration test coverage to cover...
2 previous updates
Craft Cloud is experiencing issues
Resolved Jun 13, 2025 at 01:19am UTC
Cloudflare has posted a post-mortem of the incident here: https://blog.cloudflare.com/cloudflare-service-outage-june-12-2025/
9 previous updates
Some services are down
Resolved Jun 12, 2025 at 06:15pm UTC
Spoke & Chain went down.
Europa Museum is down
Resolved Jun 10, 2025 at 01:53am UTC
Europa Museum recovered.
1 previous update
Non-production domains not resolving properly
Resolved May 19, 2025 at 08:50pm UTC
The issues with non-production subdomains improperly routing has been resolved.
3 previous updates
Intermittent database connection issues in European region
Resolved May 19, 2025 at 12:26pm UTC
Some customers in the European region are experiencing intermittent database connection issues.
The issues have been resolved.
Further investigation will follow.
Cached requests are empty or incomplete
Resolved May 15, 2025 at 05:33pm UTC
We have identified the cause and have deployed a fix that resolve this issue and prevent it from happening in the future.
Diagnosis
In the event of an unstable network connection between Cloudflare's servers and Craft Cloud's origin servers, combined with a threshold of traffic – there was the possibility that responses could be cached in an incomplete (or empty) state.
The unstable connection is not a issue in itself – network fluctuations are inevitable and need to be accounted for.
...
1 previous update
Spoke & Chain and Europa Museum are down
Resolved May 13, 2025 at 06:31pm UTC
Europa Museum recovered.
3 previous updates